At Resilient Wonders, we are committed to providing high-quality coaching services tailored to your needs. To ensure clarity and transparency, please review our refund and cancellation policy below:

1. Payment Terms
 

• Clients are required to pay the full price of the coaching package upfront prior to the commencement of any sessions.

2. Cancellation of Sessions
 

• If you need to cancel or reschedule a coaching session, please notify your coach at least 24 hours in advance to allow for adjustments.

3. Refund Policy
 

• Consultation Fees: The initial complimentary consultation is free of charge.

• Package Purchases: All coaching packages must be paid for in full upfront. Once purchased, no refunds will be issued, regardless of whether sessions have been completed.

4. Exemptions
 

• Exceptions to this policy may be made in cases of unforeseen circumstances (e.g., medical emergencies) at the discretion of Resilient Wonders. Documentation may be required.
   

5. Communication
 

• All cancellation requests must be communicated via email or through the designated client portal. Please include your name, session details, and the reason for the cancellation.
   

6. Changes to the Policy
 

• Resilient Wonders reserves the right to modify this refund and cancellation policy at any time. Clients will be notified of any significant changes.

By engaging with our services, you acknowledge and agree to this refund and cancellation policy. If you have any questions or concerns, please feel free to reach out to us.